industry faq

Find answers to common questions and insights into how we collaborate to create unforgettable journeys for your groups. From the specifics of our unique service offerings to details on our operational processes, we provide all the information you need to make informed decisions.

Partnership and Integration

  • Apply to partner with us and initiate the journey with a consultation. Our team will get to know your brand, understand your goals, and explore how our integrated travel agent services can elevate your client experience.

  • We maintain brand consistency and strengthen client trust by offering travel services that seamlessly align with your values. The Travellist Co's integration is designed to reinforce your brand identity at every touchpoint.

  • At The Travellist Co, we believe in empowering your brand through tailored interactions. Whether it's through your company's channels or direct engagement, our goal is to enhance the travel experience for your clients while reinforcing the strength of your brand.

Booking and Planning

  • The group travel agent process involves understanding the group's needs, planning and finalizing detailed itineraries, booking and coordinating logistics, providing pre-departure information, and offering on-trip support and post-trip follow-up to ensure a seamless travel experience.

  • We'll gather details through our fact find to answer questions such as; the purpose of the trip, preferred destinations, estimated group size, budget considerations, and any specific activities or requirements.

  • In some cases, individual airfares may seem lower when booked online however, when checking fares for individual passengers online, the fares represent availability for individuals, not your entire group. They usually require instant purchase and are generally more restrictive. Group fares allow for more flexibility regarding the deposit, final payment, deviations and name changes. We negotiate exclusive group rates with transportation providers, accommodations, and activity organizers. These rates are designed to offer cost savings for the entire group.

  • After finalizing the itinerary, we manage the booking process, securing reservations for transportation and accommodations. We also handle documentation requirements, such as visas and travel insurance.

  • We understand that plans may evolve. We offer flexibility and can accommodate changes, working closely with you to adjust the group size or modify the itinerary as needed.

Travel Support & Emergencies

  • Your group will have a dedicated account manager who provides 24/7 support. From coordinating logistics to addressing any issues, we ensure a smooth and enjoyable travel experience with crisis management integration.

  • Our attention to detail, thorough planning, and dedicated support contribute to a seamless travel experience. We stay engaged from the planning stage through the trip itself and post-trip follow-up.

  • Yes! Integrate The Travellist Co seamlessly into your communication channels, including email, messaging platforms, or client portals. Our messages and updates will carry your brand's tone and maintain a unified messaging strategy.